Here we provide a detailed overview of how manufacturing partners prioritize order specifications supplied by our customers. Manufacturing partners prioritize specifications based on whether they are primary, secondary or custom.
Specifies:
Technology
Material
Surface finish
Exceeds standard tolerances? (Y/N)
Contains threads? (Y/N)
Custom requests
Specifies:
Part design / geometry
Nominal dimensions
provides additional details for:
Threads specifications
If “contains threads” is Yes in the quote, then more detail must be provided in the technical drawing. If it is No, then no threads in the technical drawing will be applied.
Tolerance specifications
If “exceeds standard tolerances” is Yes in the quote, then more detail must be provided in the technical drawing. If it is No, then tolerances tighter than the selected general tolerances will be adjusted according to the ISO 2768 selection. Tolerances in the technical drawing that are looser than those specified in ISO 2768 will be followed, while non-toleranced dimensions will adhere to ISO 2768.
Custom requests
The quote must already reflect custom requests in order for corresponding details in the technical drawing or other attachment to be regarded.
provides additional details for:
Cosmetic specifications
Applies only to surface finishes with a cosmetic option.
Previous orders
We can not ensure identical visual consistency between orders, but points of reference help our partners understand your intent and expectations.
Custom requests
Custom requests must be quoted line items in order for corresponding details in attachments to be regarded.
Notes can be used to highlight or emphasize aspects of the quote or CAD model. They cannot contradict these specifications or introduce new requirements. Custom requests found only in the notes will not be honored.
Our platform instantly quotes parts based on CAD model geometries and selections made in the quote builder. The instant quoting cannot and does not reflect requests for services and specifications outlined in the technical drawings.
The dimensions of CAD models and quote specifications must be accurate and correctly selected for parts to meet your needs and intent
If discrepancies are identified between your order requirements, we may put your order on hold and contact you for clarification. This may result in production delays.
Please note that it's not always possible to identify discrepancies in your order specifications. In the case of contradictions, we will follow the policy outlined above.
Contact your account manager or networksales@protolabs.com.
